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Beginner
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Message 1 of 8

2 miles from Exchange Box, Speed poor?

Hi, just wondering if I can do anything to improve my Superfibre speeds,  I'm stated as being 1.9 miles from my exchange box. My DSL stats are as follows:

20200209_151537.jpg

 I do have a very constant connection,  but is around 27mbps the best I can get? Thanks. 

 

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Distinguished Sage
Distinguished Sage
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Message 2 of 8

Re: 2 miles from Exchange Box, Speed poor?

You wouldn't be getting anything like that speed if you were 1.9 miles from your cabinet.

Can you post your hub stats?

Does the speed improve if you connect to the test socket behind the removable faceplate of the master socket?

Is there any noise on the line when you dial the quiet line test17070?

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Aspiring Expert
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Message 3 of 8

Re: 2 miles from Exchange Box, Speed poor?

If you’re getting a stable 27mbps at 3200m you should consider yourself lucky as VDSL isn’t designed to work on those distances... 

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Beginner
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Message 4 of 8

Re: 2 miles from Exchange Box, Speed poor?

Sorry to confuse,  the 2 miles is how far I am from my Exchange (West Malling) 

Screenshot_20200209-165716_Chrome.jpg

 

 

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Beginner
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Message 5 of 8

Re: 2 miles from Exchange Box, Speed poor?

Hub Stats as follows:

Screenshot_20200209-170202_Chrome.jpg

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Distinguished Sage
Distinguished Sage
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Message 6 of 8

Re: 2 miles from Exchange Box, Speed poor?

Looks about as good as you are going to get I'm afraid.

 

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Recognised Expert
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Message 7 of 8

Re: 2 miles from Exchange Box, Speed poor?

The distance to the exchange is irrelevant with FTTC/VDSL , it’s the distance to the cabinet, your data rate is very close to your max attainable, so as already said, that as good as it gets.
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Sage
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Message 8 of 8

Re: 2 miles from Exchange Box, Speed poor?

I'd like to know the exchange and cab number to see if G.INP may be available  shortly or not.

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