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olwalh
Aspiring Contributor
850 Views
Message 1 of 5

900Mb Fibre

Hi FTTP has just become available in my area (I am very happy) the availability checker indicated that speeds of 900Mb were available, but when I placed the the order it appears that because I am a Halo customer that the 900Mb product was not available to me (does that sound right) ?

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4 REPLIES 4
Forthay
Expert
834 Views
Message 2 of 5

Re: 900Mb Fibre

I’ve been on Halo since it was introduced and regraded to Full Fibre 900 with BT Halo 1. Have you tried calling the FTTP team? 

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olwalh
Aspiring Contributor
824 Views
Message 3 of 5

Re: 900Mb Fibre

I will give them a call, is there a link to right phone number.

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Forthay
Expert
809 Views
Message 4 of 5

Re: 900Mb Fibre

I’ve been using 0800 587 4787. 

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pippincp
Distinguished Sage
805 Views
Message 5 of 5

Re: 900Mb Fibre

@Forthay  That's the correct number for the FTTP team.

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