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Message 11 of 12

Re: 900mb FTTP capped at 50mb upload

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@MadJimwrote:

Hello, sorry but alot of online search can be misleading and confusing, i did explain this to BT today, any idea who we actually speak to? Is it a firmware update? 


The advice is leave your Smart Hub 2 online for 3 consecutive days and it should resolve on its own, if not then it needs raised to BT's CPE team, they can then push a manual update which will see the upload error fixed.

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Message 12 of 12

Re: 900mb FTTP capped at 50mb upload

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@MadJim  It is a config file update no a firmware one. It should happen within 72 hrs. If it has't happened for you then post back.

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