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Shonam
Beginner
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Message 1 of 13

ASUS RT-AC68U connecting to BT home hub 5 infinity

Why do I keep getting 'timed out' messages when trying to set up to Internet Driving me insane. Have tried
First name.lastname@btbroadband.com
Bthomehub@btbroadband.com
Btbroadband@btbroadband.com

Can anyone help please 😳😳😳
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Distinguished Sage
Distinguished Sage
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Message 2 of 13

Re: ASUS RT-AC68U connecting to BT home hub 5 infinity

You need to connect it to a VDSL modem, like the white Openreach one, not the home hub 5, as that is a modem/router combined.

 

The ASUS RT-AC68U is just a wireless router and needs to be connected to a WAN not a LAN.

 

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Shonam
Beginner
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Message 3 of 13

Re: ASUS RT-AC68U connecting to BT home hub 5 infinity

Thankyou. That is very helpful. Not what the Currys chap told me !!
Do you happen to know if BT TV needs the home hub to work or if an openreach modem will do ?
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Distinguished Sage
Distinguished Sage
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Message 4 of 13

Re: ASUS RT-AC68U connecting to BT home hub 5 infinity

it's not the modem you need to be concerned about it is the router which you connect to it



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Message 5 of 13

Re: ASUS RT-AC68U connecting to BT home hub 5 infinity

BT TV works with a router that supports IGMP multicast
But you need a separate modem
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Message 6 of 13

Re: ASUS RT-AC68U connecting to BT home hub 5 infinity

Or you can set up the router as bridge but this is meaningless generally
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Barry57
Expert
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Message 7 of 13

Re: ASUS RT-AC68U connecting to BT home hub 5 infinity

Hi

 

If the Hub 5 is a" Type A" you can put in a sort of modem only mode.

 https://community.bt.com/t5/Connected-Devices-Other/Home-Hub-5-as-Modem-Only/m-p/1436496/highlight/t...

 

The best option as others have highlighted is to use an openreach modem ( the unlocked ones have all the sats)  or return the asus to currys where they should of recommended the DSL version of the Asus (DSL-AC68U)  😉

 

Your Asus RT-AC68U hooked up an unlocked hg612 3b openreach modem does work with bt tv and its a very popular set up on here.

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laser
Member
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Message 8 of 13

Re: ASUS RT-AC68U connecting to BT home hub 5 infinity

You need to connect it to a VDSL modem The ASUS RT-AC68U is a Wi-Fi router. What you need is The ASUS DSL-AC68U witch is AN ADSL2 & DSL modem Router, so you don’t need the O/R Modem plug in your cable into the DSL RJ45 colour Blue for both ADSL2 or DSL when you connection DSL light stops blinking your connected to BT log in to the router user name is admin no P/W on the top left side when page opens use Asus quick setup, it defaults to PPPoE. & follow on screen info.

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Distinguished Guru
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Message 9 of 13

Re: ASUS RT-AC68U connecting to BT home hub 5 infinity

ADSL, ADSL2 and ADSL2+ are all forms of DSL.
So are VDSL and VDSL2.

Fibre to the cabinet broadband currently uses VDSL2 over the last copper section. You need a VDSL2 compatible modem (either separate or built into the router).
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Distinguished Guru
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Message 10 of 13

Re: ASUS RT-AC68U connecting to BT home hub 5 infinity

This thread might be of some use regarding the BT TV channels?

https://community.bt.com/t5/YouView-Boxes/Asus-RT-AC68U-and-Multicast/td-p/1393081
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