We have put together a short survey to capture your feedback in terms of what BT can do when you experience home Wi-Fi issues. We would appreciate it if you could take a couple of minutes to complete a short survey. Read more from here, Fix my home Wi-Fi
I am moving into a new built flat and I'm trying to research broadband deals before we move in.
However, I have stumbled across a piece of technology I'm unfamilar with and unsure how to proceed! I have asked some questions to the lettings agent to ask the landlord but my questions still remain unanswered.
When I first visited the property, I noticed some Openreach techonolgy and I was unsure of its purpose. Upon further research, I have discovered that the property has FTTP enabled and it is for that.
Can somebody please explain whether any broadband provider can connect to this? I'm having a problem when trying to look on price comparison sites because the postcode can't be found.
If I need a specific FTTP provider and instead would like to go with a 'traditional' provider, would I need to have a new copper phone line installed? I have had a look on the Openreach website regarding getting one installed and it asks what type of socket I already have. One being the FTTP one.
Finally. The box at the top looks like a modem/router for an exisiting broadband connection. Could somebody please give me their opinion on that?
I had similar problems about 3 years ago. After waiting for two months for Openreach to tell BT that they had finished the installation, I found that I was "tied" to BT at least for the "initial" period. I tried other providers who all said that they could not provide a service.
The boxes are the (1) ONT [Opitical Network Terminal] which transfer data into electronic form, (2) BBU [Battery Backup Unit] to ower telephone in the event of a local power failure, (3) Modem, as well as a plug-in brick transformer to power the BBU. As you say, there is no copper cable and the telephone call is fed down the fibre.
when you say a new build are you the first person to rent the premises as often on new build there is a tie in that you must use BT for first 12 months - landlord will know