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samtheaspie
Aspiring Expert
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Message 1 of 6

Am I Banded?

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Hi all,

 

Yes me again.... quick one before I talk to BT Tech tomorrow as he is ringing me back?

Am I on a banded profile? I did try a reset to factory defaults on the router to see if it changed but nope..

Here is my stats

Product name:

BT Hub 6A

Serial number:

+084318+NQ81186241

Firmware version:

SG4B1000E020

Firmware updated:

20-Dec-2020

Board version:

1.0

Gui version:

1.115.0

DSL uptime:

0 Days, 2 Hours 26 Minutes 52 Seconds

Data rate:

20.00 Mbps / 60.00 Mbps

Maximum data rate:

20682 / 64691

Noise margin:

6.1 dB / 6.7 dB

Line attenuation:

27.5 dB

Signal attenuation:

20 dB / 27.5 dB

VPI / VCI:

0/38

Modulation:

G_993_2_ANNEX_B

Latency type:

Fast Path

Data sent / received:

78 MB Uploaded / 926 MB Downloaded

Broadband username:

bthomehub@btbroadband.com

BT Wi-fi:

Active

2.4 GHz wireless network name:

BTHub6-HFR9

2.4 GHz wireless channel:

Smart (Channel 11)

5 GHz wireless network name:

BTHub6-HFR9

5 GHz wireless channel:

Smart (Channel 36)

Wireless security:

WPA2 (Recommended)

Wireless mode:

Mode 1

Firewall:

On

MAC address:

AC:3B:77:15:24:DD

Software variant:

-

Boot loader:

9.2.0

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pippincp
Distinguished Sage
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Message 2 of 6

Re: Am I Banded?

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Your stats don't indicate a banded profile. Then again we don't know what your issue is.

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samtheaspie
Aspiring Expert
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Message 3 of 6

Re: Am I Banded?

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@pippincp  Well its in related to last weeks outage which left me with no broadband and then it came back but would drop again. It dropped like 15 times on Thursday which the open reach guy picked up on Friday but when he ran his tests he got 0 errors. So I have left the router on but it dropped down to 60Mbps on Monday 2am sorta time.. So I figured it might be DLM. I know you got to give it time but I was just wondering I guess. 

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pippincp
Distinguished Sage
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Message 4 of 6

Re: Am I Banded?

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Perhaps I would have replied differntly had you posted in your original thread instaed of opening a new one relating to the same issue.

If you had I would have told you that if you are connected to a Huawei cab it would take up to 10 days of stable connection for G.INP to kick in and give you a speed boost.

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samtheaspie
Aspiring Expert
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Message 5 of 6

Re: Am I Banded?

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Sorry if someone has annoyed you or something to cause you to reply so abruptly but I opened a new thread as the other one has a "Solution" So I thought it was closed. I have learning difficulties.. Please respect this.

Yes I think I am on a Huawei cab its a massive one rather than the smaller looking ones. 

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pippincp
Distinguished Sage
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Message 6 of 6

Re: Am I Banded?

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I apologise if you consider my reply to be abrupt. That was not my intention.