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Sage
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Message 11 of 15

Re: Am I getting gfast or FTTP installed

Should be just PnP.

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Beginner
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Message 12 of 15

Re: Am I getting gfast or FTTP installed

Got my FTTP I stepped today however just home from work and it’s not working . Done a speed test and I’m getting 5mbps lol currently holding for over an hour to ge through . Also noticed the engineer has plugged the home hub I tot he old openreach phone socket . Why would this be it’s its firbre I didn’t think we needed to use the old socket ?
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Sage
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Message 13 of 15

Re: Am I getting gfast or FTTP installed

The HH should be plugged into the ONT on the wall.

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Beginner
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Message 14 of 15

Re: Am I getting gfast or FTTP installed

The home hub is plugged into the ONT however he has plugged a telephone lead from the broadband socket into the telephone socket . The broadband isn’t working at all and now I’m on hold an hour and a half this is ridiculous
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Sage
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Message 15 of 15

Re: Am I getting gfast or FTTP installed

It's a bit late now but ring the FTTP team in the morning. 0800 587 4787

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