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marion
Contributor
178 Views
Message 1 of 7

Any chance of a profile reset? i know silly question :-)

So much for a 6db profile, any chance of a reset please, the dlm wont move!!!

 

I know it say 7hrs 45, but its been 10-20 days in the last few weeks and it doesnt budge.

 

I wish BT/Openreach would hurry up long range vdsl, and the 3db profile trials.

 

1. Product Name: HomeHub5

2. Serial number: +076286+1613003588

3. Firmware version: v0.07.05.0A13-BT (Type B) Last updated 13/8/2016

4. Board version: 01A

5. VDSL uptime: 0 days, 07:45:11

6. Data Rate: 797 / 10000

7. Maximum Data Rate: 1217 / 18250

8. Noise Margin: 18.9 / 15.1

9. Line Attenuation: 14.5 / 30.7

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6 REPLIES 6
Distinguished Sage
Distinguished Sage
175 Views
Message 2 of 7

Re: Any chance of a profile reset? i know silly question :-)

VDSL DLM can only be reset following an engineer visit. ISP's cannot reset it.

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marion
Contributor
172 Views
Message 3 of 7

Re: Any chance of a profile reset? i know silly question :-)

I know, hence my post in here 🙂
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Distinguished Sage
148 Views
Message 4 of 7

Re: Any chance of a profile reset? i know silly question :-)

there is nothing any one on this forum can do either with your noise margin
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Distinguished Guru
Distinguished Guru
128 Views
Message 5 of 7

Re: Any chance of a profile reset? i know silly question :-)

Your noise margin isn't the problem. 6dB is merely a target and can be dramatically diffferent depending on (amongst other things) what speeds the line can support.

 

Tried a quiet line test? 17070 option 2 the line should be silent. Any noise report as a line fault.

 

Bad line, bad broadband.

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marion
Contributor
119 Views
Message 6 of 7

Re: Any chance of a profile reset? i know silly question :-)

No line noise, its not a bad line, just a long line, with bit of aluminum in it.

 

Looks like the dlm did something earlier, line rate of 15,000 , it all helps.

 

5. VDSL uptime: 0 days, 02:23:20

6. Data Rate: 797 / 15000

7. Maximum Data Rate: 1233 / 18546

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Distinguished Sage
116 Views
Message 7 of 7

Re: Any chance of a profile reset? i know silly question :-)

DLM usually incrementally changes the banded profiles, so it should step upwards over time providing the line is error free.
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