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jackh1
Aspiring Contributor
840 Views
Message 1 of 16

Are BT messing with my Hub?

Hi everyone!

 

First time I've posted here.

 

So, over the last few years, I've noticed that my Home Hub will start to stop working as efficiently as it used to when a new Home Hub is released.

It's no different this time. I've had perfect internet for ages, but now the Hub 6 has been released, my internet is shocking. So bad I can't even watch a 360p YouTube video!!

While the video was buffering I did a speed check and was coming back at over 30Mbps.

 

About half an hour ago I was online to BT and all they did was tell me to change the WiFi channel and its done nothing.

 

Has anyone else had this problem?

 

Thanks,
Jack

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15 REPLIES 15
Distinguished Sage
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Message 2 of 16

Re: Are BT messing with my Hub?

It's coincidence. I'm still using a faultless home hub 4.
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Distinguished Sage
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Message 3 of 16

Re: Are BT messing with my Hub?

totally unrelated a conspiracy theory if ever I have heard one
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jackh1
Aspiring Contributor
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Message 4 of 16

Re: Are BT messing with my Hub?

It does, unless they're doing something to improve the network when the new ones come out or something like that. Whatever it is, it seems to slow my router down.

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Distinguished Sage
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Message 5 of 16

Re: Are BT messing with my Hub?

It's coincindence.

If you're that paranoid, buy a third party router.
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jackh1
Aspiring Contributor
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Message 6 of 16

Re: Are BT messing with my Hub?

John, I wouldn't be so quick to say it's a conspiracy, it's just my wifi being slow. Not like I'm going on about ailiens or something. It just seems suspicious that something always happens at the time a new hub is released.

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jackh1
Aspiring Contributor
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Message 7 of 16

Re: Are BT messing with my Hub?

Webby, I did buy a NetGear once but then I couldn't use BT TV so I'm stuck with it haha

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Distinguished Sage
Distinguished Sage
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Message 8 of 16

Re: Are BT messing with my Hub?

if you use an ethernet cable do you still get good connection so problem is your wifi connection?  if so try changing the channel on 2.4ghz to 13



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jackh1
Aspiring Contributor
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Message 9 of 16

Re: Are BT messing with my Hub?

Imjolly, I usually get around 50 on Ethernet and 30 on WiFi. But even when I get them speeds, I can't even stream a YouTube video. I have been looking on my wifi analyser to see what the best channel is so I keep changing it.

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Distinguished Sage
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Message 10 of 16

Re: Are BT messing with my Hub?

There are other third party routers that work with BT TV though 😉
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