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Arronleeds
Aspiring Expert
1,804 Views
Message 1 of 42

Are all mk3 faceplates faulty?

When I bad slow throughout problems first engineer changed master socket faceplate from mk2 to an mk3 and it was giving me 13 meg less sync compared to the test socket and extension so the next one put me an mk2 back in sorted that problem then the third engineer gave me another mk3, didn't ask for it.... And it's just like the first one, 13 meg less sync than the test socket and extension, good job I don't use the master socket or I'd be connected at 67 meg not 80. Think bt need to stop issuing these new mk3 out.
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41 REPLIES 41
Distinguished Sage
1,763 Views
Message 2 of 42

Re: Are all mk3 faceplates faulty?

The faceplates are nothing to do with BT Retail it is Openreach that supply them
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pcfarrar
Aspiring Expert
1,760 Views
Message 3 of 42

Re: Are all mk3 faceplates faulty?

Mk3 faceplates are fine, I've installed a few with a no degredation in speed observed. There's a big post about them on the kitz forum with feedback and line stats.

 

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Arronleeds
Aspiring Expert
1,745 Views
Message 4 of 42

Re: Are all mk3 faceplates faulty?

I've had two and both have degraded the speed. Must be a few dodgy ones out there.
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lines_man
Aspiring Expert
1,706 Views
Message 5 of 42

Re: Are all mk3 faceplates faulty?

'Are all mk3 faceplates faulty?'

There all faulty, except the ones that aren't........
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Arronleeds
Aspiring Expert
1,685 Views
Message 6 of 42

Re: Are all mk3 faceplates faulty?

Nice sarcasm man -_-, can anyone tell me if the modem is faulty, downstream noise margin has been 5.3dB this afternoon, turning various things off and then the snr went up to 5.4dB then I reset the modem and changed what plug socket it was in on the 4 way extension and its gone back to 6.3dB, faulty modem/power supply or plug socket?
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lines_man
Aspiring Expert
1,679 Views
Message 7 of 42

Re: Are all mk3 faceplates faulty?

Is it an ECI Modem?
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Arronleeds
Aspiring Expert
1,672 Views
Message 8 of 42

Re: Are all mk3 faceplates faulty?

Nope hg612. I've been getting a ton of CRC errors during the day but not the night, can't seem to isolate the problem, the noise ratio today was 5.3 but as soon as I rebooted modem 6.3. I think it might be faulty it is pretty old more than 12 months, I've just bid on a brand new one on eBay.
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Distinguished Guru
1,662 Views
Message 9 of 42

Re: Are all mk3 faceplates faulty?

Is the power supply black or white?
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If not, I'll try again 🙂
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Arronleeds
Aspiring Expert
1,654 Views
Message 10 of 42

Re: Are all mk3 faceplates faulty?

Big fat white one huge compared to the eci ones.
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