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Sam98
Beginner
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Message 1 of 2

Awful delay while gaming but great ping and speeds

I currently have the BT FTTC 150/30 MB package but I'm experiencing lots and lots of input delay especially on games like call of duty cold war and FIFA 21. It's getting to the point where if it doesn't improve I will have no option than to leave and break my contract. Has anyone got any technical advice?

 

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Sam98
Beginner
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Message 2 of 2

Re: Awful delay while gaming but great ping and speeds

In my house we have as follows:

Ps5, 2x Xbox one, Sky Q and multiple mobile phones. When I'm trying to game especially it's when I run into soo many problems. When testing the connection speeds it says I'm getting 130 direct from cable and 27mb which on paper looks fantastic but when actually trying to perform online in competitive competitions such as COD and FIFA this is where all my problems are starting to stack up. I'm facing too much input delays and packet loss issues. Even though I've port forwarded the both games to my devices this still doesn't fix the issue. 

 

 

 

 

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