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B.T - Awful Service

Came over to B.T , when moved house in 2016, long standing Orange/E.E Customer for Broadband (Still with for Mobile-thankfully)
From the first week-I reported that could not stay connected throughout my house (oartition walls - no stone or brick)
From day one B.T were entirely disinterested, upgraded to Infinity2 -pointless!
Ridiculous bills /costs - Monthly £45-55 for house phone & Broadband unlimited.
No service 20 feet from router in a Bedroom.

Repeated calls - no resolution whatsoever.

Recent house move planned - made total mess of & now for last 10 days in our home -we have no Broadband or house land-line.

Young child in home , currently unwell.

No house phone , no Broadband , our Sky tv affected also.
£30 compensation given & no possibility of putting back on - shameful!

Contract stopped , went elsewhere - to other provider for new home when we move.
Disgraceful customer treatment & cost's.
Total lack of respect and zero apology.

I will NEVER be a B.T Customer ever again, over priced & rude staff , a useless product. over-hyped & quite a rip off.

Harrassing sales people, rude technical helpline, ill-experienced & lacking in basic manners.

Worst level of service ever tolerated .

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