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Andy110983
Beginner
141 Views
Message 1 of 3

BB down and no dial tone

Hi I have no dial tone on my phone and no BB, phoned bt and they said it was a faulty hub, I have tried 2 other Hubs and obviously they don't work as I have no dial tone, been like it all day now.
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2 REPLIES 2
Distinguished Sage
Distinguished Sage
133 Views
Message 2 of 3

Re: BB down and no dial tone

Report a phone fault. Once the phone has been fixed your broadband will work.

B13blues
Aspiring Expert
132 Views
Message 3 of 3

Re: BB down and no dial tone

Have you tried plugging into the test socket and have you another phone to try? If no tone when using test socket report a line fault to bt. When the line is fixed your internet will return.