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Message 41 of 95

Re: BT 500 vs 900 vs EE

Timbo 

Nothing to do with me

It was the rationale given by the BT CEO Alison Kirkby

She said the migration was confusing the BT elderly customers 

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Message 42 of 95

Re: BT 500 vs 900 vs EE

When are BT going to order better equipment that is wifi 6 or 7 enabled rather than an archaic wifi 5 set up

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Message 43 of 95

Re: BT 500 vs 900 vs EE

@ItsJustMe 

I think other contributors have pointed it out, they probably won’t do so for quite some time yet. Your only option is to do what I and others have suggested, buy your own if your present router isn’t doing it for you.

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Message 44 of 95

Re: BT 500 vs 900 vs EE

"All EE router's are compatible with BT broadband"

They are, but nowhere in the EE documentation does it provide the URL to access the router's hub manager. Instead you're directed to a QR code to scan so as to add the EE app to your mobile phone. But this requires an EE account to log into.
However, in fact you can still access the EE router's hub manager by keying 192.168.1.254 into a web browser on a computer connected to the router by ethernet cable. This is the same address that is used for accessing the BT Smarthub 2 hub manager.
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Message 45 of 95

Re: BT 500 vs 900 vs EE

@Kodikid 

what Alison Kirkby actually said was

Allison Kirkby, has now “shelved” the original re-branding strategy “amid concerns that dropping the historic brand risked alienating older customers” 

nothing to do with confusing elderly customers



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Message 46 of 95

Re: BT 500 vs 900 vs EE

"What's the point in buying a car with an engine that can exceed 70 mph?"

The point of that is that a more powerful engine will allow you to accelerate much faster, thus making overtaking manoevres much safer as they can be completed much more quickly.
But an increased broadband speed, above the typical 70 to 100 Mbps, doesn't provide any advantage, unless your household is full of people continuinally downloading huge files, in which case the increased bandwidth might be useful.
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Message 47 of 95

Re: BT 500 vs 900 vs EE

"She who must be obeyed would go ballistic if I replaced the EE router with a large upturned spider."

My personal view is that the EE router, though technically better than BT's SH2, is much uglier in appearance. It's also significantly larger so takes up too much space.
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Message 48 of 95

Re: BT 500 vs 900 vs EE

EE have better equipment but I was expecting their reviews to be better considering they are part of BT.   Have looked at loads of providers and they all have their challenges.

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Message 49 of 95

Re: BT 500 vs 900 vs EE

How many times do I have to say it?

The only reason ISPs have pushed Wi-Fi is because it’s cheap and no labour for them, not because it’s any good.

Wi-Fi is naff, it’s always been naff, it always will be naff.  Common sense should tell you, anything that takes this many attempts to get right is fundamentally flawed.  Put cables in, you won’t regret it.

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Message 50 of 95

Re: BT 500 vs 900 vs EE

@WSH 

So, just putting it out there, why exactly is it then that the almost 30 devices consistently connected via WiFi, there’s never a problem with connection? Maybe it’s my environmental conditions or a superior router 🤷‍♂️

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