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k0les
Aspiring Contributor
1,607 Views
Message 1 of 26

BT Capping bandwidth to geforce now

Hi all, I've recently started using Geforce Now which is a cloud gaming platform however I've noticed I'm not getting the same speeds I do while using it as I do with other apps. I usually get 150mbps however in geforce now I'm getting 30mbps constantly which causes a laggy experience along with high packet loss. 

I tried using a VPN and it did indeed uncap my speeds to 150mbps. Is it possible that BT is capping speeds? Is there any way that I can stop it?

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25 REPLIES 25
pippincp
Sage
1,606 Views
Message 2 of 26

Re: BT Capping bandwidth to geforce now

BT don't cap seeds.

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k0les
Aspiring Contributor
1,597 Views
Message 3 of 26

Re: BT Capping bandwidth to geforce now

Clearly BT is doing something when with a VPN the speeds aren't capped.
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k0les
Aspiring Contributor
1,590 Views
Message 4 of 26

Re: BT Capping bandwidth to geforce now

Without using VPN speedsWithout using VPN speedsSpeedtestSpeedtestWhile using VPNWhile using VPN

Here's the differences between speeds with and without VPN, along with a result from speedtest.net .

NigelB72
Recognised Expert
1,535 Views
Message 5 of 26

Re: BT Capping bandwidth to geforce now

This question has been asked and answered countless times not specifically about GeForce Now  and as @pippincp has said, BT don't cap speeds.

 

It could be the local GeForce server that you are connecting to has a bandwidth cap to maintain a stable experience for all users. When using a VPN you could be connecting to a different server that has more bandwidth availability and therefore has no cap.

Either way, BT are not capping your connection.

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busterboy1
Expert
1,517 Views
Message 6 of 26

Re: BT Capping bandwidth to geforce now

@k0les 

Have a read of this buddy.

https://www.bt.com/help/broadband/bt-s-approach-to-broadband-traffic-management

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k0les
Aspiring Contributor
1,469 Views
Message 7 of 26

Re: BT Capping bandwidth to geforce now

It is definitely not the issue as I made sure i'm connecting to the exact same servers and Geforce now even states that the max bandwidth is much higher than 30mbps.
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NigelB72
Recognised Expert
1,466 Views
Message 8 of 26

Re: BT Capping bandwidth to geforce now

Even so, BT don't cap speeds so there must be another reason

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k0les
Aspiring Contributor
1,463 Views
Message 9 of 26

Re: BT Capping bandwidth to geforce now

I'll try giving BT a call today to see but it's just strange that my friends with different ISPs but even slower packages get higher speeds in the app.
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NigelB72
Recognised Expert
1,458 Views
Message 10 of 26

Re: BT Capping bandwidth to geforce now

@busterboy1 has already posted a link to the official page that states that BT don't cap download speeds or bandwidth. By calling BT to verify something that you've already been told several times is just adding to the higher than usual wait times due to the ongoing situation with covid-19 for absolutely no reason