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krivine
Beginner
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Message 1 of 2

BT DNS server problems GU14

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Hello

 

I had problems connecting to web pages over wifi from my Android phone yesterday evening, and again this morning. I couldn't ping news.bbc.co.uk - the ping request returned "unknown host". I know it was a problem with BT DNS, because other boxes on which I can use OpenDNS worked fine. At the moment it seems to be working.

 

My question is, what's the best way to make BT aware of this, if they're not already? I wasted a lot of time on their live chat app; I might as well have been speaking double Dutch as far as the woman on the other end of the line was concerned.

 

Thanks.

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Distinguished Sage
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Message 2 of 2

Re: BT DNS server problems GU14

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It's now resolved.

http://www.ispreview.co.uk/index.php/2017/01/uk-isp-bt-recovers-night-dns-website-loading-woes.html
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