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MrGangie26
Aspiring Contributor
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Message 1 of 13

BT FIBRE BROADBAND

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Hi i am very confused as to why I don’t have fibre, house right in front of me so yet I don’t, the same Street is split into 2 postcode and some on each have some don’t, it’s a new build development of houses and flats, all of which are connected to a fibre cabinet that is close. Some houses have fibre some are exploring options and some are in scope I’m not sure if this is a error in postcode but it seems that the it’s conpletely random choice and not due to any location issues
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Distinguished Sage
Distinguished Sage
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Message 2 of 13

Re: BT FIBRE BROADBAND

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enter your phone number or if that won't work use address not postcode and post result    remember delete  https://www.btwholesale.com/includes/adsl/main.html



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MrGangie26
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Message 3 of 13

Re: BT FIBRE BROADBAND

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MrGangie26
Aspiring Contributor
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Message 4 of 13

Re: BT FIBRE BROADBAND

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Hi I’m not sure how to post my findings

https://www.btwholesale.com/includes/adsl/main.html
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Zombie
Expert
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Message 5 of 13

Re: BT FIBRE BROADBAND

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If you take a screenshot @MrGangie2 and upload the picture to the forum removing your phone number before doing so. If you are still struggling you could always copy and paste the results. 

 

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Distinguished Sage
Distinguished Sage
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Message 6 of 13

Re: BT FIBRE BROADBAND

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save your screen shot and then photo shown below to add to your post


Capture.PNG



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MrGangie26
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Message 7 of 13

Re: BT FIBRE BROADBAND

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Sage
Sage
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Message 8 of 13

Re: BT FIBRE BROADBAND

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Is your telephone line with BT? When was it installed?

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Distinguished Sage
Distinguished Sage
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Message 9 of 13

Re: BT FIBRE BROADBAND

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looks like you are on cab 40 which is not fibre enabled  others who have fibre must be on different cab to you

and before you ask openreach will not move you to different cab just so you can get a fibre connection - numerous posts about this already



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MrGangie26
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Message 10 of 13

Re: BT FIBRE BROADBAND

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yes it is a BT line and i have a new build property so it would have been installed 3 years ago 

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