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PlocC89
Aspiring Contributor
653 Views
Message 11 of 18

Re: BT FTTP ORDER LONDON

Thanks for the responses, one more thing though. My copper phone line comes over the telephone pole into my property so I`m assuming the fibre will go via the same route?
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Message 12 of 18

Re: BT FTTP ORDER LONDON

Yes, they use a Fibre Drop Tube that connects to the Manifold. They then blow in Fibre using a compressor to the CSP they'll fit on your house.
PlocC89
Aspiring Contributor
594 Views
Message 13 of 18

Re: BT FTTP ORDER LONDON

I`ve ordered infinity 1 for now despite getting fttp. What sort of speeds should I be getting? I`d be happy with around 55 down and 15 up 

 

 

fttp.png

 

 

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Distinguished Sage
Distinguished Sage
587 Views
Message 14 of 18

Re: BT FTTP ORDER LONDON

You'll get the maximum speed of Infinity1, 55 down 10up

PlocC89
Aspiring Contributor
514 Views
Message 15 of 18

Re: BT FTTP ORDER LONDON

Update: So far so good. Havent had any issues yet although an openreach person came unannounced today even though the installtion is on friday. They looked at the telephone pole for a bit and left

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PlocC89
Aspiring Contributor
471 Views
Message 16 of 18

Re: BT FTTP ORDER LONDON

So Its nearly 4pm and the engineer that was meant to come at anytime from 8am to 1pm hasn`t showed up and I didnt get any texts or calls to notify me about this?

 

Took a day off work for nothing

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PlocC89
Aspiring Contributor
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Message 17 of 18

Re: BT FTTP ORDER LONDON

So I spoke to a really nice lady on the phone who said she would get to the bottom of it and give me an update this coming saturday. She also escalated the case

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Distinguished Sage
Distinguished Sage
401 Views
Message 18 of 18

Re: BT FTTP ORDER LONDON

Look forward to your Saturday update - hopefully with solution



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