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louisoft01
Beginner
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Message 1 of 11

BT Faster Broadband Speed Getting Slower Over Time

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So I had what BT calls unlimited "faster" broadband since november.

Its long distance FTTC basicly.

I have noticed the speed has dropped over time.

 

When I had the service installed i was achiving about 17Mbit down and 1.8mbit up.

Now I have got 11mbit down 900kbit up.

 

BRAS Profile

The current Downstream BRAS rate is: 11.6 Mbps
The current Upstream BRAS rate is: 2 Mbpssyncspeed.PNG

6. Data rate:944 / 11990
7. Maximum data rate:1177 / 12665
8. Noise margin:6.8 / 6.1
9. Line attenuation:14.1 / 31.0
10. Signal attenuation:14.1 / 25.1

 

Should I bother calling to get a engineer to come out.

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Distinguished Sage
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Message 2 of 11

Re: BT Faster Broadband Speed Getting Slower Over Time

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the stats show no problems an engineer visit would achieve nothing
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Distinguished Sage
Distinguished Sage
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Message 3 of 11

Re: BT Faster Broadband Speed Getting Slower Over Time

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enter your phone number and post results  remember to delete number  https://www.btwholesale.com/includes/adsl/main.html

 

your stats look ok



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louisoft01
Beginner
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Message 4 of 11

Re: BT Faster Broadband Speed Getting Slower Over Time

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@imjolly wrote:

enter your phone number and post results  remember to delete number  https://www.btwholesale.com/includes/adsl/main.html

 

your stats look ok




 

VDSL Range A (Clean)19.313.11.80.8--Available----
VDSL Range B (Impacted)155.21.60.6--Available----
ADSL MaxUp to 3--2 to 5.5Available----
Fixed Rate1----Available----
VDSL Multicast------Available----

 

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Distinguished Sage
Distinguished Sage
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Message 5 of 11

Re: BT Faster Broadband Speed Getting Slower Over Time

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your current connection speed is just below the bottom estimated speed

 

are you using the test socket with a new filter to eliminate your setup and internal wiring from causing a problem

 

test socket.jpg



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louisoft01
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Message 6 of 11

Re: BT Faster Broadband Speed Getting Slower Over Time

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Tried that just now, only a slight improvement


Sync Speeds
Downstream: 12.46 Mbps
Upstream: 941 Kbps

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Distinguished Sage
Distinguished Sage
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Message 7 of 11

Re: BT Faster Broadband Speed Getting Slower Over Time

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can you post the same stats as before now you are using test socket



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louisoft01
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Message 8 of 11

Re: BT Faster Broadband Speed Getting Slower Over Time

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stats when in the test socket

6. Data rate:941 / 12755
7. Maximum data rate:1173 / 13628
8. Noise margin:6.6 / 6.1
9. Line attenuation:14.1 / 31.0
10. Signal attenuation:

14.1 / 25.2

PS I have also disconected the one extension I have from the socket to see if it helps when i go back to the regular socket. 

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Message 9 of 11

Re: BT Faster Broadband Speed Getting Slower Over Time

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Still just below, Openreach engineer visit required then.

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louisoft01
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Message 10 of 11

Re: BT Faster Broadband Speed Getting Slower Over Time

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booked engineer.