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Arkification
Beginner
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Message 1 of 6

BT Fibre 1 capped at 40/10

I got BT Fibre 1 because I knew my line could support the 55/10 profile  but it looks like it has been set up wrong.

if i wanted to be capped at 40/10 i would have got the cheaper essentials package.

How can this be uncapped so my line can sync at the correct speed,  which if the 3db profile kicks in would be close to 55.

Line Stats

Spoiler

xdslctl info --stats

xdslctl: ADSL driver and PHY status

Status: Showtime

Last Retrain Reason:    1

Last initialization procedure status:   0

Max:    Upstream rate = 7309 Kbps, Downstream rate = 42323 Kbps

Bearer: 0, Upstream rate = 7309 Kbps, Downstream rate = 39999 Kbps

Bearer: 1, Upstream rate = 0 Kbps, Downstream rate = 0 Kbps

Link Power State:       L0

Mode:                   VDSL2 Annex B

VDSL2 Profile:          Profile 17a

TPS-TC:                 PTM Mode(0x0)

Trellis:                U:ON /D:ON

Line Status:            No Defect

Training Status:        Showtime

                Down            Up

SNR (dB):        7.0             5.9

Attn(dB):        24.9            0.0

Pwr(dBm):        13.3            5.3

                        VDSL2 framing

                        Bearer 0

MSGc:           -6              26

B:              166             223

M:              1               1

T:              0               37

R:              10              16

S:              0.0000          0.9731

L:              10668           1973

😧              16              1

I:              177             120

N:              177             240

Q:              16              0

V:              5               0

RxQueue:                24              0

TxQueue:                8               0

G.INP Framing:          18              0

G.INP lookback:         8               0

RRC bits:               0               24

                        Bearer 1

MSGc:           90              -6

B:              0               0

M:              2               0

T:              2               0

R:              16              0

S:              10.6667         0.0000

L:              24              0

😧              1               0

I:              32              0

N:              32              0

Q:              0               0

V:              0               0

RxQueue:                0               0

TxQueue:                0               0

G.INP Framing:          0               0

G.INP lookback:         0               0

RRC bits:               0               0

                        Counters

                        Bearer 0

OHF:            0               471766

OHFErr:         0               172

RS:             1103735952              438535

RSCorr:         77447           5059

RSUnCorr:       0               0

                        Bearer 1

OHF:            20104342                0

OHFErr:         0               0

RS:             120625681               0

RSCorr:         398             0

RSUnCorr:       0               0

                        Retransmit Counters

rtx_tx:         10712           0

rtx_c:          10209           0

rtx_uc:         17836           0

                        G.INP Counters

LEFTRS:         80              0

minEFTR:        40014           0

errFreeBits:    328490468               0

                        Bearer 0

HEC:            0               0

OCD:            0               0

LCD:            0               0

Total Cells:    3365062427              0

Data Cells:     1868601228              0

Drop Cells:     0

Bit Errors:     0               0

                        Bearer 1

HEC:            0               0

OCD:            0               0

LCD:            0               0

Total Cells:    0               0

Data Cells:     0               0

Drop Cells:     0

Bit Errors:     0               0

ES:             11              447

SES:            11              0

UAS:            66              55

AS:             323015

                        Bearer 0

INP:            48.00           0.00

INPRein:        0.00            0.00

delay:          0               0

PER:            0.00            9.03

OR:             0.01            28.32

AgR:            40104.49        7337.20

                        Bearer 1

INP:            2.50            0.00

INPRein:        2.50            0.00

delay:          0               0

PER:            16.06           0.01

OR:             47.81           0.01

AgR:            47.81   0.01

Bitswap:        29455/29455             27595/27595

Total time = 4 days 23 hours 42 min 4 sec

FEC:            112393          6514

CRC:            557             468

ES:             11              447

SES:            11              0

UAS:            66              55

LOS:            1               0

LOF:            7               0

LOM:            0               0

Latest 15 minutes time = 12 min 4 sec

FEC:            64              23

CRC:            0               0

ES:             0               0

SES:            0               0

UAS:            0               0

LOS:            0               0

LOF:            0               0

LOM:            0               0

Previous 15 minutes time = 15 min 0 sec

FEC:            85              30

CRC:            0               2

ES:             0               2

SES:            0               0

UAS:            0               0

LOS:            0               0

LOF:            0               0

LOM:            0               0

Latest 1 day time = 23 hours 42 min 4 sec

FEC:            21275           554

CRC:            0               37

ES:             0               34

SES:            0               0

UAS:            0               0

LOS:            0               0

LOF:            0               0

LOM:            0               0

Previous 1 day time = 24 hours 0 sec

FEC:            23163           3534

CRC:            0               32

ES:             0               28

SES:            0               0

UAS:            0               0

LOS:            0               0

LOF:            0               0

LOM:            0               0

Since Link time = 3 days 17 hours 43 min 33 sec

FEC:            77447           5059

CRC:            0               172

ES:             0               156

SES:            0               0

UAS:            0               0

LOS:            0               0

LOF:            0               0

LOM:            0               0

 

 

 

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5 REPLIES 5
imjolly
Distinguished Sage
Distinguished Sage
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Message 2 of 6

Re: BT Fibre 1 capped at 40/10

According to stats posted your max attainable connection speed is only 42mb and this is not affected by your package choice

enter your phone number and post results remember delete number but leave exchange and cab 

https://www.broadbandchecker.btwholesale.com/#/ADSL



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Arkification
Beginner
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Message 3 of 6

Re: BT Fibre 1 capped at 40/10

South Elmsall Cabinet 16

VDSL Range A (Clean)
VDSL Range B (Impacted) 

52.435106.932.4AvailableAvailable
51.635106.630AvailableAvailable

 

As the snr is at 7db and sync at 39999 it seems rather obvious to me that the line has been provisioned at 40/10 instead of 55/10.

The line attainable is 42 with a target SNR of 6db, with g.inp and the 3db snr the line should be close to 55.

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pippincp
Distinguished Sage
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Message 4 of 6

Re: BT Fibre 1 capped at 40/10

Except you are on an ECI cab so no G.INP.

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Arkification
Beginner
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Message 5 of 6

Re: BT Fibre 1 capped at 40/10

There are multiple cabinets at that pcp.....

The line is on a huawei cabinet, as shown by g.inp already being active.

Also in the stats elsewhere it shows a broadcom chipset.

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Arkification
Beginner
656 Views
Message 6 of 6

Re: BT Fibre 1 capped at 40/10

So do I just get ripped off or how do I get the correct profile applied?

I mean surely I'm dragging down the 50mbit average that BT advertise.

Surely if i'm sold Fibre one apply the 55/10 profile not 40/10, it costs more than fibre essentials and I got it for the 55/10 profile.

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