This is my first post here and I am hoping that somebody may be able to help me.
My firmware was updated on the 24/09/20 and now my upload speed has dropped. Before the upgrade I was getting 920mb down and 120mb up I am now getting 920mb down but only 50mb up when using the Smart Hub 2. If I connect a netgear router I can get 920mb down and 120mb up.
Hi mate, BT do not throttle any packages and have it in their terms to read.
The upload problem you are experiencing is quite common among the 910 / 110 package users and is confirmed it's the supplied Smart Hub 2 that is the problem.
You need to contact a Moderator on this forum to "Hopefully" get a fix until BT release a newer version of their hub with a permanent fix.
Alternately do as others have done to get a permanent fix and purchase a quality router (WiFi 6 enabled) and make use of the package you are paying for.
I know users shouldn't have to buy their own router but its a 100% fix.