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Hi @Phillm, welcome back and sorry your upload has been capped again. Have you had a fault or has the hub been disconnected for a period of time?
I've sent you a Private Message so you can send over your details and we'll get the upload fixed for you.
Huge thanks to @PaddyB and the rest of the mod team and network team.
Seems like my upload issue was a bit more involved than just the cap on the smart hub but thankfully Paddy kept me informed and it’s all sorted now!
I must thank the mod for fixing this issue, I'm getting full 900Down and 110Up now.
I had Ultrafast installed 2 weeks ago and and not getting full download or upload. Upload is def capped as when I PPPOE to the ONT I go from 50 to 120 upload. Download I can't get anything more than 350 directly connected to ONT. I have started my own thread if one of the mods could take a look? Ultrafast 900 FTTP - Real world experience - Only ... - BT Community