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busterboy1
Expert
287 Views
Message 951 of 961

Re: BT Fibre 900 Upgrade / Smart Hub 2 upload throttling

@jamie1985  

I will report back if the cable blows off the pole lol

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On 4G I presume..😂😂😂

 
 
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jamie1985
Contributor
282 Views
Message 952 of 961

Re: BT Fibre 900 Upgrade / Smart Hub 2 upload throttling

haha yes, lets hope it does not come to that,

 

don't want to jinx it now do i LOL

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busterboy1
Expert
274 Views
Message 953 of 961

Re: BT Fibre 900 Upgrade / Smart Hub 2 upload throttling

Wind is getting strong here this afternoon @jamie1985  and the fibre cables are horizontal just outside Harrogate where I live.

They must make a solid job when installing to the poles as I imagine there will be some weight from each span pole to pole.😳

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jamie1985
Contributor
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Message 954 of 961

Re: BT Fibre 900 Upgrade / Smart Hub 2 upload throttling

Yeah i am about 25 miles out of edinburgh so winds just seem to be going like crazy right now, all i can say what diffrence few weeks make.

 

This fibre cable has gone through a lot so far lol

 

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Havo987
Aspiring Contributor
186 Views
Message 955 of 961

Re: BT Fibre 900 Upgrade / Smart Hub 2 upload throttling

I was sent a link by BT to a new speed test site which is good to go for the new 900/110 service.

The link was sent via text message from BT customer service in Exeter to my mobile phone.

The link worked well, but is tokenised and has a shelf life.

Does anyone have a link to access this new BT approved speed checker site that is not time restricted.

Many thanks

 

 

 

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DanielS
Moderator
Moderator
165 Views
Message 956 of 961

Re: BT Fibre 900 Upgrade / Smart Hub 2 upload throttling

Hi @Havo987,

Were you given the link for Fast.com?

Let me know if that was it please.

Thanks

DanielS

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Havo987
Aspiring Contributor
151 Views
Message 957 of 961

Re: BT Fibre 900 Upgrade / Smart Hub 2 upload throttling

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simonwks1983
Beginner
106 Views
Message 958 of 961

Re: BT Fibre 900 Upgrade / Smart Hub 2 upload throttling

Hi BT,

After a horrendous 2 weeks to get my full fibre 900 broadband sorted, I'm experiencing what the others are claiming to be the capped upload speed, can you please help to lift this cap? 

Thanks.

Regards,
Kwok Wong

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JohnC2
Moderator
Moderator
89 Views
Message 959 of 961

Re: BT Fibre 900 Upgrade / Smart Hub 2 upload throttling

Hi @simonwks1983, welcome to the forum, and sorry your upload speed is capped. I've sent you a Private Message with details on how to contact the Mods and we'll be happy to help you with this.

cheers

John

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CheekyMonkey
Beginner
38 Views
Message 960 of 961

Re: BT Fibre 900 Upgrade / Smart Hub 2 upload throttling

hiya, I have joined the trial for voip and have to now use the SH2 but due to this i am also having the issue now of uploads being capped at 50mb when should be 110mb for upload although was actually getting 220mb upload using aftermarket mesh router

any help would be amazing please.. I have spoken to someone at the FTTP team who didn't seem to know much about pushing the correct profile to the smart hub and instead tried booking an engineer which isn't needed for this issue

hopefully can use my own hardware in the future for voip 

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