Appologies, i have this socket as the master
And this socket is an extention
I have just done another speed test and now have 16mb dowload. Here is my HH details
|1. Product name:||BT Home Hub|
|2. Serial number:||+068343+NQ52515889|
|3. Firmware version:||Software version 22.214.171.124.126.96.36.199.11 (Type A) Last updated 03/09/15|
|4. Board version:||BT Hub 5A|
|5. DSL uptime:||0 days, 00:08:14|
|6. Data rate:||5021 / 30996|
|7. Maximum data rate:||5021 / 31315|
|8. Noise margin:||6.2 / 6.3|
|9. Line attenuation:||33.9 / 28.5|
|10. Signal attenuation:||34.1 / 24.6|
|11. Data sent/received:||1.2 GB / 44.0 GB|
|12. Broadband username:||email@example.com|
|13. BT Wi-fi:||Yes|
|14. 2.4 GHz Wireless network/SSID:||BT HH 2Ghz|
|15. 2.4 GHz Wireless connections:||Enabled (802.11 b/g/n (up to 144 Mb/s))|
|16. 2.4 GHz Wireless security:||WPA2|
|17. 2.4 GHz Wireless channel:||Automatic (Smart Wireless)|
|18. 5 GHz Wireless network/SSID:||BT HH 5Ghz|
|19. 5 GHz Wireless connections:||Enabled (802.11 a/n/ac (up to 1300 Mb/s))|
|20. 5 GHz Wireless security:||WPA2|
|21. 5 GHz Wireless channel:||Automatic (Smart Wireless)|
|23. MAC Address:||a0:1b:29:53:3a:84|
|24. Modulation:||G.993.2 Annex B|
|25. Software variant:||AA|
|26. Boot loader:||1.0.0|
I have not altered any wires behind my master socket faceplate but i have jst looked and there is a wire going to every terminal. I dont want to cut any wires as i have no idea what im doing and dont want to loose connection altogether.
if you have the NTE5 as the master - one where bottom hjave comes off - then you only need wires conencted to terminals 2&5 and the rest are not required especially the wire(s) conencted to terminal 3. this should be disconencted you don't need to cut it and should be removed form terminal 3 in all sockets - as explained here
I have disconected the bell wire and rebooted my HH. Download speed currently at 16mb.
Here is my hub stats.
according to stats you have a 31.8mb connection speed with noise margin about normal at 6.2db. now see it after your changes thes hub remains stable
Many thanks for your help. I willl keep an eye on it over the next few days and update you.
Just a quick update. I have been keeping any eye on my connection since removing the bell wire.
My connection seems to be hovering arouund 28 to 30mb Since the removal of the wire i have not seen my download speed drop below 20mb.
The HH5 does not seem to be rebooting its self as much either. Current Uptime 1 day 4 hours
I think you have solved my issue - Thank You so much for taking the time to reply to me and for your advice.
I wish you all the best
Thank You 🙂
thanks for update
if it starts dropping conenction again then post back