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paulh113
Contributor
3,171 Views
Message 1 of 10

BT Hub 3 Actual Data Transfer Speed

Hi, Ok so I got a new Hub 3 after the first one had a few issues, I got the Hub 3 on Thursday it works fine apart from my connection speed has halved from 68mbps to around 34mbps, it can get worse and improve at times then I noticed on the hubs admin section under wireless the actual data transfer speed section, its currently sitting at 52mbps but it changes all the time ive seen it at 34, 78, 104 and 130mbps, could that be the reason for the slowdown?

 

firmware-  V100R001C01B031SP12_L_B

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9 REPLIES 9
Distinguished Sage
Distinguished Sage
3,149 Views
Message 2 of 10

Re: BT Hub 3 Actual Data Transfer Speed

Its just wireless interference. To get full speed you will need to use an Ethernet cable.

Wireless channels at 2.4GHz are just too congested.

 

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paulh113
Contributor
3,116 Views
Message 3 of 10

Re: BT Hub 3 Actual Data Transfer Speed

Thanks for your reply, my old hub 3 never had this problem I've even changed wireless channels to no help, I don't own any ethernet cables to test it either and my speed is now down to 13mbps and upload is down to 10mbps.
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Distinguished Sage
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Message 4 of 10

Re: BT Hub 3 Actual Data Transfer Speed

unless you can do a speed test with a wired connection there is no way of seeing the problem with your speed you had ethernet cables supplied with your home hub 3
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paulh113
Contributor
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Message 5 of 10

Re: BT Hub 3 Actual Data Transfer Speed

Ok so I've took the cable out of the hub from the infinity port and plugged it into my laptop and it just says unidentified network, no network access, am I doing it right?
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paulh113
Contributor
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Message 6 of 10

Re: BT Hub 3 Actual Data Transfer Speed

That's the only cable supplied with the hub.
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Distinguished Sage
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Message 7 of 10

Re: BT Hub 3 Actual Data Transfer Speed

NO you leave the infinity cable connected to the hub in the red socket and connect the other ethernet cable to one of the yellow sockets on the back of the hub and the other end of that cable to your laptop
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Distinguished Sage
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Message 8 of 10

Re: BT Hub 3 Actual Data Transfer Speed

two ethernet cables are supplied with the hub pack one with red ends and one with yellow ends
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paulh113
Contributor
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Message 9 of 10

Re: BT Hub 3 Actual Data Transfer Speed

We only got a cable with the red ends to it.
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Distinguished Sage
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Message 10 of 10

Re: BT Hub 3 Actual Data Transfer Speed

then you will need to purchase one from a local supplier it is very strange there is always two supplied
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