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Rainsberger
Aspiring Contributor
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Message 1 of 2

BT Hub 3 Keep having to reset Hub

Hi Guy

 

Why is it that every few days i have to keep resetting my Home Hub 3 because i keep losing

my connection and now it's becoming a pain.

Is it the Home Hub 3 on the way out or what, anyone any idea's on what my problem is and i

see on this forum i am not the only one having disconnecting problems. Thanks

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Moderator
Moderator
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Message 2 of 2

Re: BT Hub 3 Keep having to reset Hub

Hi Rainsberger,

 

I'm sorry to see you're having connection issues.  When this happens are you connected wirelessly and are there any lights changing colour on the front of the Hub?  We need to work out if it's a wireless problem or an issue with the line.

 

Can you post your ADSL line stats? You can find these by entering the hub manager http://192.168.1.254/

 

Cheers

 

Neil

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