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Sage
Sage
309 Views
Message 31 of 38

Re: BT INFINITY - Unacceptable Cabinet Enabling Delays - 2 years+

Get reeady to order. Activation won't take long.

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Distinguished Sage
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Message 32 of 38

Re: BT INFINITY - Unacceptable Cabinet Enabling Delays - 2 years+

Again the DSL checker date is just a placeholder 😉

If it's at activation it should be very soon. Do you know where the cabinet is located? If so, go check it out every couple of days. When they fit a silver lock, it means all testing is done and it will be accepting orders within a few days.
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Bob36
Contributor
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Message 33 of 38

Re: BT INFINITY - Unacceptable Cabinet Enabling Delays - 2 years+

LOL and now it's Accepting Orders, litterally a day later. What the hell?

 

I'm happy it's apparently now available but, eh. It goes from Connecting to Activation to Accepting Orders litterally within the space of a couple of days.

 

Thinking of it I saw a couple of OpenReach engineers on my street the other day too (but never any other time). I wonder if it has been sat there on the cusp of completion for ages.

 

Ah well least it's finally done now.

 

Yeah the cabinet is litterally just a few doors up from me. I'll have a look for the silver lock the next time I walk passed, cheers!

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Distinguished Sage
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Message 34 of 38

Re: BT INFINITY - Unacceptable Cabinet Enabling Delays - 2 years+

Once the cables are all connected it's just a case of doing some testing to make sure everything works as it should. Unless there's a problem it only takes a day as far as I know.
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mick47
Newbie
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Message 35 of 38

Re: BT INFINITY - Unacceptable Cabinet Enabling Delays - 2 years+

I am also in Swinton and have had the same issues since 2013 and yesterday my cabinet was pushed back to dec17 having previously been march it's taking the **bleep** now.And what makes it worse is I can't even get virgin either.
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Distinguished Sage
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Message 36 of 38

Re: BT INFINITY - Unacceptable Cabinet Enabling Delays - 2 years+

Presume you've been on the Virgin forums complaining?

The issue is an Openreach one, not BT.
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Barto
Aspiring Contributor
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Message 37 of 38

Re: BT INFINITY - Unacceptable Cabinet Enabling Delays - 2 years+

I moved away last year (moved to somewhere with proper internet connectivity)

 

Thought I wuold revisit the old post to see if this ever got fixed....

 

I notice Fibre doesnt even show up now. Did Fibre ever arrive??

 

BT BROADBAND AVAILABILITY CHECKER

Address  on Exchange PRESCOT is served by Cabinet 1

 

 

     

VDSL Range A (Clean)22.816.55.23.214.1Available----Yes
VDSL Range B (Impacted)187.54.71.15.2Available----Yes
FTTP on Demand33030--Available------
WBC ADSL 2+Up to 7--4 to 12.5Available------
WBC ADSL 2+ Annex MUp to 7Up to 14 to 12.5Available------
ADSL MaxUp to 5.5--4.5 to 8Available------
WBC Fixed Rate2 ----Available------
Fixed Rate2 ----Available------
VDSL Multicast------Available------
ADSL Multicast------Available------

 

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Distinguished Sage
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Message 38 of 38

Re: BT INFINITY - Unacceptable Cabinet Enabling Delays - 2 years+

fibre is available on the checker it is shown as VDSL