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BT INFINITY2

Ive ordered this package on the 9 of march and activation date was the 12 of march my download speed has dropped to 48mb worse than what I had before but my up load speed has gone up to 18.30mb. So why for I have to wait until my line settles to see if my download speed changes when my upload has done it straight away plus I'll be paying for something I can use for 10 day. How can you resolve this ongoing problem?
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Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: BT INFINITY2

Can you post stats from your router. If hh6 then advanced settings then technical log information 

can you enter your phone number and post results remember delete number https://www.btwholesale.com/includes/adsl/adsl.htm



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