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Distinguished Sage
Distinguished Sage
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Message 11 of 15

Re: BT Infinity 2 Problems

The moderators of the forum have been informed of your problem. Once they have read this they may be able to help. They are a BT UK based team and if they can help they will reply via this thread asking you to contact them via a link. Once you have replied to them by the link, it can at present take up to three working days for them to re-contact you.


Moderator
Moderator
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Message 12 of 15

Re: BT Infinity 2 Problems

Hi davepa,

 

Thanks for posting!

 

Sorry for the problems you're having with your broadband speed.  I'm happy to take a look at this from here.  To get in touch, click on my username and under the "about me" section you'll see the link to "contact the mods".

 

Cheers

 

Robbie

Community ModeratorRobbieMac
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davepa
Contributor
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Message 13 of 15

Re: BT Infinity 2 Problems

Thanks Robbie I've sent one off much appreciated.

Thanks for everyone else's help.
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davepa
Contributor
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Message 14 of 15

Re: BT Infinity 2 Problems

 @RobbieMac

Have you worked your magic ?

Tonights speed wireless

Check out my Ookla Speedtest result. What's your speed? http://www.speedtest.net/my-result/a/814207666

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Sage
Sage
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Message 15 of 15

Re: BT Infinity 2 Problems

Your mail to Robbie will still be in the queue, it takes about 3 days to get to the top.

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