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toffeepoppet
Beginner

on ‎19-10-2021 21h54

539 Views
Message 1 of 2

BT Infinity Activation Fee

I signed up for BT Infinity with a deal that included no activation fee and a rewards card. I have the order confirmation clearly stating that there was £0.00 activation fee. I've just received my first bill and it includes £49.99 activation fee. Can I ask why this has now been charged?

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1 REPLY 1
imjolly
Distinguished Sage
Distinguished Sage

on ‎19-10-2021 22h30

522 Views
Message 2 of 2

Re: BT Infinity Activation Fee

Phone CS ON 150 and ask



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