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Mars2003
Contributor
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Message 1 of 4

BT Infinity Evening speed issues

Over the past week, the evening speeds on my connection have dropped to around 14Mb on multiple nights. If I test in the morning it goes up to around 74Mb. I've changed the network name to ensure its just my PC that's accessing things.
The 14 Mbps figure it's from the BT wholesale speed test.
It's there a way to check if there's a capacity problem on the Dalkeith exchange ESDAL for cabinet 51?
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3 REPLIES 3
Distinguished Sage
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Message 2 of 4

Re: BT Infinity Evening speed issues

Only BT Wholesale have that information and they are not public facing BT Consumer your provider and Openreach can help I am afraid it is not cabinet capacity but network capacity often beyond your exchange
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Moderator
Moderator
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Message 3 of 4

Re: BT Infinity Evening speed issues

Hi @Mars2003 Sorry you are experiencing slow speeds at peak times.

I've checked and BT Wholesale are aware of a congestion issue on your Svlan. The latest update is that they expect this to be resolved by the end of this week.

Cheers
John

Community ModeratorJohnC
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Mars2003
Contributor
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Message 4 of 4

Re: BT Infinity Evening speed issues

Thanks for the response, good to know it's being addressed.
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