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rexzer56
Aspiring Contributor
795 Views
Message 11 of 26

Re: BT Infinity Option 2 - new customer- extreme slow download speed at 'peak' times

 Download speedachieved during the test was - 4.62 Mbps
 For your connection, the acceptable range of speedsis 60 Mbps-71.79 Mbps .
 Additional Information:
 IP Profile for your line is - 71.79 Mbps

 

 

Upload speed achieved during the test was - 8.55Mbps
 Additional Information:
 Upstream Rate IP profile on your line is - 20 Mbps

 

 

This test was not conclusive and further testing is required.This might be useful for your Broadband Service Provider to investigate the fault.

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rexzer56
Aspiring Contributor
789 Views
Message 12 of 26

Re: BT Infinity Option 2 - new customer- extreme slow download speed at 'peak' times

I'm struggling to get the tap3 test to work. 

 

I can connect using speedtest@speedtest_domain with no password, but when clicking continue on the tap3 test page, it just times out

 

 

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rexzer56
Aspiring Contributor
787 Views
Message 13 of 26

Re: BT Infinity Option 2 - new customer- extreme slow download speed at 'peak' times

Sorry folks

 

I tried a few more times connected as speedtest@speedtest_domain  (router connects ok - turns blue) but page just wont load. I made sure I was getting DNS from my router, to no avail

 

 

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rexzer56
Aspiring Contributor
784 Views
Message 14 of 26

Re: BT Infinity Option 2 - new customer- extreme slow download speed at 'peak' times

BTW Performance Test @ 22:44

 

D 7.65

U 7.33

latencey 63.ms

 

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rexzer56
Aspiring Contributor
782 Views
Message 15 of 26

Re: BT Infinity Option 2 - new customer- extreme slow download speed at 'peak' times

however my notes from 20th September at 15:54

 

😧 64.33

 

IP Profile 67.73

 

U: 15.28

 

IP Profile 15.28

 

 

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rexzer56
Aspiring Contributor
711 Views
Message 16 of 26

Re: BT Infinity Option 2 - new customer- extreme slow download speed at 'peak' times

Hi folks

 

Any thoughts?

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Distinguished Guru
708 Views
Message 17 of 26

Re: BT Infinity Option 2 - new customer- extreme slow download speed at 'peak' times

Possibly exchange congestion
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
If you found this post helpful, please click on the star on the left
If not, I'll try again 🙂
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rexzer56
Aspiring Contributor
704 Views
Message 18 of 26

Re: BT Infinity Option 2 - new customer- extreme slow download speed at 'peak' times

I'm guessing that, 

 

One of my original questions is , is this acceptable for the amount I'm paying?

 

What are the guidelines ?

 

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Arronleeds
Aspiring Expert
678 Views
Message 19 of 26

Re: BT Infinity Option 2 - new customer- extreme slow download speed at 'peak' times

You're connected at that speed with that attenuation... My attenuation is 15.8 but max I can get is 64.
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rexzer56
Aspiring Contributor
651 Views
Message 20 of 26

Re: BT Infinity Option 2 - new customer- extreme slow download speed at 'peak' times

Hi.

I am not sure what you are implying by your comment . Do my line stats indicate an issue ?

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