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iWalden92
Contributor
276 Views
Message 11 of 14

Re: BT Infinity Speed

OK, the speed drop coincides with the home fuse box problems, the Openreach router was reseting when the fuse box was tripped or being disconnected when we had building work done over the last few months.

 

Will the DLM automatically improve them speed if the connection doesn't disconnect?

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Distinguished Sage
Distinguished Sage
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Message 12 of 14

Re: BT Infinity Speed

If your modem was resetting that could cause DLM to kick in. If the disconnections have stopped DLM should start to raise your speeds again. This is an automated process and can take up to two or three weeks. Keep an eye on it and if it doesn't improve post back. 

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iWalden92
Contributor
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Message 13 of 14

Re: BT Infinity Speed

Cheers mate, I'll run another speed test in a couple of weeks 🙂
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Distinguished Sage
Distinguished Sage
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Message 14 of 14
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Re: BT Infinity Speed

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