cancel
Showing results for 
Search instead for 
Did you mean: 
Distinguished Guru
Distinguished Guru
539 Views
Message 11 of 16

Re: BT Infinity in my area but not at my address


@Icaras wrote:

Anyone? The whole town has new cabinets installed. Yet the checker says not available. The map gives a date of June.


Is there anything inside the cabinets?

Has the fibre been laid to it?

Has power been supplied to it?

 

It involves more than a contractor just fitting a cabinet.

0 Ratings
Icaras
Aspiring Expert
521 Views
Message 12 of 16

Re: BT Infinity in my area but not at my address

Yes, yes and yes. Fibre was laid first. Power went in about a month ago.

 

That's not my point though. The point is about the availability checker saying Infinity not planned for your area.

0 Ratings
Distinguished Guru
Distinguished Guru
517 Views
Message 13 of 16

Re: BT Infinity in my area but not at my address

Download this and it will tell you if it is available ATM, or is your only gripe that the checker hasn't been updated?

0 Ratings
Icaras
Aspiring Expert
509 Views
Message 14 of 16

Re: BT Infinity in my area but not at my address

I KNOW it is available on my cabinet for reasons I won't go into. That document also confirms it. Yes my gripe is with the checker.

0 Ratings
Distinguished Guru
499 Views
Message 15 of 16

Re: BT Infinity in my area but not at my address

Brilliant isnt it.

You know its available, Cabinets planted all over the place. get on the phone to sales or order it online, and what will you get.

 

Sorry the checker says it is Not Available, so you cannot have it.

toekneem

(EASBF)

0 Ratings
Icaras
Aspiring Expert
482 Views
Message 16 of 16

Re: BT Infinity in my area but not at my address

To be honest I was a bit surprised that the mods didn't seem to grasp what I was on about and kept telling me to wait and the checker will update and that not all cabinets in an exchange area will get FTTC. I know that, but I also mine will and the mod could have checked that for themselves. I provided them with the exchange name and cabinet number.

0 Ratings