I live in a three storey flat (2nd Floor) where the main BT installation is on the ground floor I am advised that I can receive Infinity What, if any, is the likely cost of getting infinity into my flat, and how do I get BT to agree this before placing an order John P
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Just phone BT and explain the situation to them. They will give you all info regarding cost etc - if any.
The installation will be straight forward as the existing master socket will be used (assuming you have a landline connected) - the thing to watch out for is that you need 2 power sockets one each for Modem and Router which may be a pain if the master is in a bedroom (like mine) -it can be moved by the engineer doing the installation at no cost.
Any costs will be as per the pricing on the website.