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Distinguished Guru
866 Views
Message 271 of 712

Re: BT Infinity issues for the last few days

Vigor 120 is an ADSL modem which won't work on fibre
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geoffb77
Beginner
854 Views
Message 272 of 712

Re: BT Infinity issues for the last few days

Don't hold your breath. it said resolved by 2pm...... until 2pm passed

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MrBelter
Expert
794 Views
Message 273 of 712

Re: BT Infinity issues for the last few days

ADSL customers are also reporting problems.
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AdeFowler
Aspiring Contributor
756 Views
Message 274 of 712

Re: BT Infinity issues for the last few days

I've had massive problems all day: speed test is fine but multiple URLs failed to load. NatWest in particular has been a big problem. Thankfully it seems to be loading now (touchwood.) Tunbridge Wells, Kent by the way.

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CH-Tickhill
Newbie
721 Views
Message 275 of 712

Re: BT Infinity issues for the last few days

See what you mean about the press: 

 

http://www.theregister.co.uk/2014/12/12/bt_infinity_working_to_fix_the_problem_after_three_days_of_o...

 

Hopefully something will get sorted soon

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Highlighted
Jimrob84
Aspiring Contributor
717 Views
Message 276 of 712

Re: BT Infinity issues for the last few days

It's not just you Infinity lot, us ADSL types are suffering too. 

 

Sigining into the PSN  or using the playstation apps is proving impossible. Sky box often fails to load the on demand and catch up pages. 

 

Been going on for nearly two weeks now.

 

 

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Moderator
Moderator
644 Views
Message 277 of 712

Re: BT Infinity issues for the last few days

Hi Guys,

 

Thanks to those of you who have provided us with line details and tracerts, it’s been really useful for our tech teams. We’re still working on the issue, sorry it’s taking some time to get to the bottom of this. We’ll post further updates as soon as we can.

 

Thanks

 

PaddyB

Community ModeratorPaddyB
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Obiwanw
Aspiring Contributor
635 Views
Message 278 of 712

Re: BT Infinity issues for the last few days

Agreed I am on ADSL
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Stuartd
Aspiring Expert
620 Views
Message 279 of 712

Re: BT Infinity issues for the last few days

Was really hoping this would be fixed tonight so I can actually game tonight, got my hopes up today was the day.
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frustratedgirl
Contributor
605 Views
Message 280 of 712

Re: BT Infinity issues for the last few days

Still having issues this evening. Slow loading pages. Time outs. The usual. Now 12 days straight.
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