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dutchman
Aspiring Contributor
662 Views
Message 331 of 712

Re: BT Infinity issues for the last few days

Still having intermittent problems here. I'm in essex, and have had dns issues over the last 10 days on and off. The last few days was fine, but this morning it seems to be appearing again, despite saying that the issue has been resolved.
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ianm1309
Contributor
660 Views
Message 332 of 712

Re: BT Infinity issues for the last few days

All's well with me too. Sky box on-demand up to speed again. Web has regained it's quick page loads.

 

But I'm staggered that this 'faulty hardware' was not spotted by BT's routine monitoring, especially as it was causing problems over such a widespread area, and over such a long period of time. 

 

Will continue to monitor...

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Highlighted
Jimrob84
Aspiring Contributor
638 Views
Message 333 of 712

Re: BT Infinity issues for the last few days

It seems much better this morning in Manchester.

 

Sky box is loading the catch up content and I can sign in to the psn without being timed out. Hey it can even perform a connection test now. 

 

Fingers crossed that this lasts. 

 

Hope it's working out for everyone else.

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19nbg71
Expert
606 Views
Message 334 of 712

Re: BT Infinity issues for the last few days


@ratty9000 wrote:

@19nbg71 wrote:

there has been a change somewhere,on testing dns servers this morning i got an unusual result that i had not been getting before...see pic


See https://community.bt.com/t5/BT-Infinity-Speed-Connection/BT-Infinity-issues-for-the-last-few-days/m-...


Already opted out of that,thats what puzzled me,seems it may be forced on?

 

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psykix
Contributor
602 Views
Message 335 of 712

Re: BT Infinity issues for the last few days


@dutchman wrote:
Still having intermittent problems here. I'm in essex, and have had dns issues over the last 10 days on and off. The last few days was fine, but this morning it seems to be appearing again, despite saying that the issue has been resolved.

This wasn't a DNS issue.

 

It seems that at some point the thread ended up with 2 different issues all merged into one.

 

If you do mean a DNS issue, then you can prove the point by changing the DNS servers on your device to, say, Google (8.8.8.8 & 8.8.4.4) - I don't think you can change it on the router if you are using a HH.

 

The routing issue is certainly solved for me and the browsing is great again, however I still have IPC6023 errors on my IPTV channels, which I am now surmising is a different issue!

 

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Distinguished Guru
594 Views
Message 336 of 712

Re: BT Infinity issues for the last few days

See this https://community.bt.com/t5/YouView-Boxes/IPC6023-Advanced-Diagnosis/td-p/1154880
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mysterio75
Contributor
551 Views
Message 337 of 712

Re: BT Infinity issues for the last few days

I'm going to rigorously test this this afternoon. I have a sneaky feeling not everything is hunky dory yet. However, hope everyone continues to see i'provements.
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psykix
Contributor
538 Views
Message 338 of 712

Re: BT Infinity issues for the last few days


@ray_dorset wrote:
See this https://community.bt.com/t5/YouView-Boxes/IPC6023-Advanced-Diagnosis/td-p/1154880

Thanks, I'll give both tests a whirl once I can kick the kids off Steam, since that's connected using Ethernet and I'm not sure if multicast is supported over Wifi - certainly the VLC test doesn't work from this Macbook.

 

I renewed my BT contract for 18 months and the new period started on Monday 8th Dec. Now call me suspicious, but that's the same day I lost the IPTV channels 😛

 

 

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rlnc722
Newbie
531 Views
Message 339 of 712

Re: BT Infinity issues for the last few days

I have been having similar issues in Sunderland since last Monday.

 

When it's on the infinity os very fast, but then would slow down and not connect. Obviously, I couldn't do a speed check at these times, because it wouldn't connect!

 

However, it does seem to be better today.

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Obiwanw
Aspiring Contributor
477 Views
Message 340 of 712

Re: BT Infinity issues for the last few days

Definite improvement.
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