cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Spenty
Aspiring Expert
644 Views
Message 551 of 712

Re: BT Infinity issues for the last few days

This is getting beyond a joke now, still getting regular DNS problems and disconnects.

 

Merry Christmas BT you've outdid yourselves again.

19nbg71
Expert
627 Views
Message 552 of 712

Re: BT Infinity issues for the last few days

different browsers give same result,also different modem 

recent speed test again showing poor resultsCapture.JPG

19nbg71
Expert
624 Views
Message 553 of 712

Re: BT Infinity issues for the last few days

now tested with a laptop hard wired, and it reproduced the same speed errors

MarkG33
Aspiring Expert
590 Views
Message 554 of 712

Re: BT Infinity issues for the last few days

I'm glad to see I'm not the only one seeing the speed tests spiking and being weird. It happens on the evenings for me strangely but before the first DNS issues the beginning of this month everything was fine.

I tried different browsers - Basically the same. Oh well!

*This is my signature...it's a bit boring*
Tobertron
Newbie
583 Views
Message 555 of 712

Re: BT Infinity issues for the last few days

Been having problems with pages loading for around a week now. Our speeds are fine, but every time you try and navigate a page it takes ages to load. However, a solution on my laptop specifically is plugging it into the mains, which eliminates the problem, and pages load how they should. When running on battery it's almost unusble. Other machines are having problems as well so it's nothing to do with my laptop....

0 Ratings
19nbg71
Expert
554 Views
Message 556 of 712

Re: BT Infinity issues for the last few days

speeds still wangyCapture.JPG

0 Ratings
Barry57
Expert
553 Views
Message 557 of 712

Re: BT Infinity issues for the last few days

I think some of the more  knowledgeable users like Ray noted something called dns cryot.

 

Had chance to have a quick "google" this morning & it seems it might be a great idea for those users who don't mind changing some settings.

 

Maybe Something to research if dns is an issue still ?

0 Ratings
MarkG33
Aspiring Expert
531 Views
Message 558 of 712

Re: BT Infinity issues for the last few days

Nice idea - But I'm not confident with that stuff lol.

Knowing me I'd just mess up royally. It would be nice if BT would be able to find the root of the problem. Its easy for me to just blast at BT but think of it logically we shouldn't need to do this.

I just don't get the spiking speed test results as of late either - Which kinda adds more confusion to the mix now.

I will just wait for BT to sort it out.

Surely they know stuff is still out of whack for users still.

 

*This is my signature...it's a bit boring*
0 Ratings
frustratedgirl
Contributor
484 Views
Message 559 of 712

Re: BT Infinity issues for the last few days

Issues again tonight. Time outs and stalling of loading websites.
0 Ratings
MarkG33
Aspiring Expert
470 Views
Message 560 of 712

Re: BT Infinity issues for the last few days

I switched over to using my HH5 with my old ECI modem. Just to test how it goes. It seems better actually. We will see though.

*This is my signature...it's a bit boring*
0 Ratings