Hi I've noticed over the last few months or so my speeds have dropped and not sure why.
Downstream sync speed: 62.90 Mbps
Use to be around 67.00Mbps but now it's down to 62.90 Mbps. Nothing has changed here, everything is still as before when speeds was higher. Just wondering if there a long term problem?
I have re-booted the smarthub many times over the the few months. Speeds went up to around 33.??Mbps It's not a huge problem, but wonder whats going on as I was lead to believe my speeds would be higher for the price.
If anyone at BT could look into this for me I would be grateful.
Many thanks in advance
How often is your hub restarted? If you reboot them too often, then it may slow down.
It can take time for your line to stable again.
@albertj Your post is very misleading.
Speed is not intentionally lowered in case of a problem with the line.
Too many reboots in a short time will trick DLM into thinking there is a problem.
Could you post the connection stats from the hub.
HH6 Advanced settings/technical log/information.
thanks for speedy reply, I do not often re-boot. I think BT re-boot the hub more than me when they are updating firm ware etc.
again thanks for the speedy reply.
67 to 62.9? Can you tell any difference? Or is this a typo? You suggest later speed went up to 33.
Hi, can't really tell the difference it's just a psychological thing, knowing you can or should be getting 67Mbps yet it's down to 62.90Mbps. It would just be nice to know what has caused it.
More like misleading than a typo.. It was 67Mbps for well since I first signed up with BT, It dropped to 62.00Mbps and it's now at 62.90Mbps to be exact. Sorry a bit misleading as I never included the decimal point
Going back up in winter time? Hmm well maybe
Hope this clears things up