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tucker1984
Beginner
707 Views
Message 81 of 97

Re: BT Infinity speed drops to ~5Mbps during evenings

im now at 0.76mbps download, shocking altogether

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greenspagbol
Aspiring Contributor
708 Views
Message 82 of 97

Re: BT Infinity speed drops to ~5Mbps during evenings

Aaaaand 5 minutes later back to 5Mbps. Sheesh, this is getting beyond a joke.
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quinnyboy
Newbie
636 Views
Message 83 of 97

Re: BT Infinity speed drops to ~5Mbps during evenings

I too am having the problems mentioned in Portstewart.

 

Its very frustrating and its only coming on here that has made me realise it isnt my fault!

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corky20
Aspiring Contributor
626 Views
Message 84 of 97

Re: BT Infinity speed drops to ~5Mbps during evenings

Same. I always check the service status page when I have a problem but even now there's still nothing there about Northern Ireland. It would great if someone from BT could add a permanent message to the service status page to address the problem in Northern Ireland, it would save people from contacting BT and wasting both parties time. 

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Enceladus
Aspiring Contributor
533 Views
Message 85 of 97

Re: BT Infinity speed drops to ~5Mbps during evenings

So it is 4pm and my speed seems to be normal. I am going to be vigilant and check it often to see if it drops the same way it has for the past week.

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DaveNI1979
Expert
499 Views
Message 86 of 97

Re: BT Infinity speed drops to ~5Mbps during evenings

Speeds seem to be holding up 2nite, been fine all morning and same after 6pm. Everyone elses working ok?

 

bbc uottrace 26th 3pm.jpg

 

As you can see zero packet loss over 200 tests to bbc.co.uk. Fingers crossed its been fixed. 

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greenspagbol
Aspiring Contributor
494 Views
Message 87 of 97

Re: BT Infinity speed drops to ~5Mbps during evenings

Just booted up Steam (which is when I noticed the drop originally) and everything seems fine. Fingers crossed. 😉

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tucker1984
Beginner
488 Views
Message 88 of 97

Re: BT Infinity speed drops to ~5Mbps during evenings

unfortunately my speeds are just as bad as last night

 

http://www.speedtest.net/my-result/4091258601

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Moderator
Moderator
469 Views
Message 89 of 97

Re: BT Infinity speed drops to ~5Mbps during evenings

@Enceladus, @DaveNI1979, @greenspagbol,

 

Thanks for posting. Hopefully it’s all sorted but please keep us updated.

 

@tucker1984,

 

I think we’ll need to take a closer look at this for you if there is no improvement. Drop me an email with your details. You’ll get the ‘contact us’ link in my profile.

 

Cheers

 

David

 

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Enceladus
Aspiring Contributor
459 Views
Message 90 of 97

Re: BT Infinity speed drops to ~5Mbps during evenings

I have been running a speed test every 5 minutes and it hasn't dropped yet today!!!

Around 30 - 45 Mbps for me which is normal. Fingers crossed it stays that way.
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