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tucker1984
Beginner
817 Views
Message 91 of 97

Re: BT Infinity speed drops to ~5Mbps during evenings

details sent David, thanks

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Daveski99
Contributor
783 Views
Message 92 of 97

Re: BT Infinity speed drops to ~5Mbps during evenings

appears to be for me as well today and tonight.

I was talking to a mate who is a director of IT networks for a large company and he reckonedit could all be down to contention ratios at the weekend
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Highlighted
Community Manager
Community Manager
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Message 93 of 97

Re: BT Infinity speed drops to ~5Mbps during evenings

Hi guys,

 

Thanks for all of your feedback on this issue. Good to see that some of you are no longer experiencing any problems. 

 

The service status page was updated to confirm that there are some problems in the Northern Ireland area at the moment for some customers on BT Infinity, particularly at peak times. We are working on this so please do keep an eye on the service status page for updates.

 

Thanks,

 

Community ModeratorStephanie
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Enceladus
Aspiring Contributor
703 Views
Message 94 of 97

Re: BT Infinity speed drops to ~5Mbps during evenings

I thought I would come on again and say the speed has been fine for me today too. Hopefully anyone else that had issues has had the same improvement.
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greenspagbol
Aspiring Contributor
700 Views
Message 95 of 97

Re: BT Infinity speed drops to ~5Mbps during evenings

Same here. Mine has been fine since.

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Dinghy
Newbie
566 Views
Message 96 of 97

Re: BT Infinity speed drops to ~5Mbps during evenings

My connection has been doing this now for almost 2 months and its really annoying. We phoned BT and they said nothing seems to wrong with our connection. When i play Call of Duty online during the day and watch youtube videos at 1080p at the same time it doesnt lag or buffer, but at night at about 5 i get lag spikes on COD and i cant watch videos on youtube at 240p without it buffering. 😞 

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fishburn26
Newbie
456 Views
Message 97 of 97

Re: BT Infinity speed drops to ~5Mbps during evenings

This has been happening to me 4 months. I raised it with BT and requested for a complaint to be raised and to have me reimburse for a service which they are not providing. only getting 12% of download speed.

 

This is to be happy for hundreds of people and to be honest I think it's been done on purpose by BT. Time to move to a new supplier one thinks (Virgin media):smileywink:

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