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coolpixel
Newbie
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Message 1 of 2

BT Infinity sudden drop in speed/timing out

Since yesterday, i have experienced a sudden drop in broadband speed and am experiencing frequent timing out/unable to connect to server issues.

 

no apparent reason for this. Broadband was working perfectly till the day before.

 

i have a BT Home Hub 5, serial number 068343 NQ42320787

 

i have tried changing channels but to no avail.

 

any solution?

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Ag63
Beginner
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Message 2 of 2

Re: BT Infinity sudden drop in speed/timing out

Good luck with that ! I am sure you will get the standard customer service pitch of changes all worthless. Might be worth restarting the router some times that works on some occasions but god knows why !
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