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Dmirijs
Newbie
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Message 1 of 2

BT Infinity

DSL Line Status Connection Information Line state:Connection time:Downstream:Upstream:
Connected  
0 days,02:24:57  
79999 kbps 
550 kbps 
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Dmirijs
Newbie
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Message 2 of 2

Re: BT Infinity

Information for Helpdesk agents

When contacting the BT Broadband helpdesk, the agent might ask you for details about your BT Home Hub. This page contains all of the information they are likely to request

     1. Product Name: HomeHub52. Serial number: +076284+15350013113. Firmware version: v0.07.07.03230-BT (Type B) Last updated 5/6/20184. Board version: 015. VDSL uptime: 0 days, 02:43:546. Data Rate: 550 / 799997. Maximum Data Rate: 550 / 888498. Noise Margin: 5.6 / 7.59. Line Attenuation: 15.1 / 9.910. Signal Attenuation: 0.0 / 0.011. Data sent/received: 212.3 MB / 13.5 GB12. Broadband username:  13. BT Wi-fi: No14. 2.4GHz wireless network/SSID:  15. 2.4GHz wireless connections: Enabled (802.11 b/g/n (up to 144 Mb/s))16. 2.4GHz wireless security: WPA2 Only (Recommended)17. 2.4GHz wireless channel: Automatic (Smart Wireless)18. 5GHz wireless network/SSID:  19. 5GHz wireless connections: Enabled (802.11 a/n/ac (up to 1300 Mb/s))20. 5GHz wireless security: WPA2 Only (Recommended)21. 5GHz wireless channel: Automatic (Smart Wireless)22. Firewall: Default23. MAC Address:  24. Software variant: -25. Boot loader: 0.5.1-BT (Wed Nov 12 11:52:05 2014)
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