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macnoggs
Aspiring Contributor
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Message 1 of 2

BT Plus a con??

I upgraded to BT Plus yet i'm can't see where the 'Plus' fits?

Other than my son getting double data on his mobile (4 GB to 8 GB)  my broadband speeds have reduced from 28 Mbps to 23 Mbps (download) & 7 Mbps to barely 3 Mbps (upload)?

I have already raised a complaint, got a letter two weeks later saying BT was still investigating the complaint then last week got a email saying the complaint has been closed?? no explanation at all.

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Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: BT Plus a con??

The change in package would result in a connection reset and from what you posted you have lost G.INP which lowers noise margin to 3db and gives a boost to speed. Thus should be activated again by DLM provided you maintain a stable connection with no drops or resets

benefits of the 'plus'

https://home.bt.com/tech-gadgets/internet/broadband/why-bt-plus-benefits-fibre-broadband-mobile-1136...



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