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Message 1 of 2

BT dropouts at night ..... every bloody night

I’m getting sick to death of  my BT fibre rebooting just before 1 a.m. EVERY NIGHT  . I reported this months ago , and got told that’s normal.  

im sorry but that’s not acceptable anymore. I’ve got to a wait 20 minutes to get back to watching or gaming if I’m up late.

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Message 2 of 2

Re: BT dropouts at night ..... every bloody night

What sort of fibre , FTTP, or FTTC/Gfast ?, if FTTC / Gfast, is there any electrical device switching off or on at this time ,( central heating /hot water timer, lighting, that sort of thing )  and if you have close neighbours it doesn’t necessarily have to be in your home ,  you could have a REIN/SHINE issue.
Does your broadband lose sync ( purple light off, then comes back on ) or is it the wireless dropping , assuming whatever you are doing is wireless ( WiFi ) and not wired

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