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ethankeating00
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Message 11 of 14

Re: BT infinity 2 lost speed from plugging in house phone? Possible ip profile reset?

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Got an engineer coming tomorrow so hopefully it gets fixed, it dropped even more today all the way down to 40 so not a clue whats going on 😕

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Message 12 of 14

Re: BT infinity 2 lost speed from plugging in house phone? Possible ip profile reset?

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Hi @ethankeating00,

 

Please post back and let us know how it goes with the engineer tomorrow.

 

Thanks

 

PaddyB

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ethankeating00
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Message 13 of 14

Re: BT infinity 2 lost speed from plugging in house phone? Possible ip profile reset?

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Engineer came today, wasn't even here 2 minutes and got my speeds back! Just got to remember not to plug in the phone in without microfilter again haha

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Message 14 of 14

Re: BT infinity 2 lost speed from plugging in house phone? Possible ip profile reset?

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Great result @ethankeating00. Thanks for letting us know you're sorted.

 

Cheers

 

David

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