When I check what package I can have at my phone number on the BT.com website, it says I can have Superfast Fibre Broadband.
I also put my address into the Openreach site and they say there is no fibre to my address.
Which is right, and why do they differ?
Solved! Go to Solution.
Phone number is most accurate so enter here and post results
Telephone Number .. on Exchange ..
FTTP is not available.
For all ADSL and WBC Fibre to the Cabinet (VDSL or G.fast) services, the stable line rate will be determined during the first 10 days of service usage.
This line is on a Market B Exchange.
In order to be eligible for handback, downstream speed should be less than Downstream Handback Threshold values.
Throughput/download speeds will be less than line rates and can be affected by a number of factors within and external to BT's network, Communication Providers' networks and within customer premises.
The Stop Sale date for Datastream is from 30-Jun-2012; the Formal Retirement date for Datastream is from 30-Jun-2014. The Stop Sale date for IPstream is from 31-Dec-2012; the Formal Retirement date for IPstream is from 30-Jun-2014.
If the End User wishes to migrate from their current Broadband supplier they will need to contact the Broadband supplier they want to take service from to arrange for the service to be migrated.Please note that postcode and address check results are indicative only. Most accurate results can be obtained from a telephone number, NAD, UPRN or Access Line ID (ALID) check.
Thank you for your interest.
As you can see there is currently no fibre FTTC/FTTP available to you at present. You can keep checking to see if/when fibre is available