We have had issues with various websites not loading and xbox live not connecting.
After much forum trawling we have established the issue is at the BT server.
If I use Google DNS server 188.8.131.52 and 184.108.40.206 things work fine
If we use my sons school VPN things work fine
Problem is we can't get xbox live working like this and this is frustrating in lockdown.
If he signs in on a friends xbox it works fine, and all other restarts and reset of console and router at home make no difference. I can change the DNS settings on console to Google which sorts out being able to log in but still theconsole does not complete the process,saying try again later.
Unable to get through on phone to BT so hoping someone on here may be able to help?