BT smart hub keeps disconnecting - recent problem, connection has been good for past 18 months
Hi, I'm hoping someone can look at my stats here and give me some advice. My connection has been pretty solid for the past couple of years, only occasional drops and nothing persistent. However, over the past 24 hours the router seems to have been disconnecting quite frequently, every 10 to 20 minutes.
I did a quiet line test, using a wired phone plugged into the master socket (not the test socket) - the line was quiet, no crackles, but I thought I could hear what sounded like an old school dialup connection going on in the background?? There was nothing attached to the master socket other than the wired phone I was listening on and my router - which was working at that point and my wife was on a zoom call.
I've not noticed any degradation in performance, the speed test gives me 2.6mb upload and 16.5mb download, which is pretty much what it's been for the past couple of years.