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Hoody
Contributor
1,597 Views
Message 1 of 34

BT suffering DNS problems once again?

A week or two ago a significant number of BT customers seemed to suffer from problems that looked like a DNS issue where when ever you tried to load a site or forum it just sat there stating your browser was trying to resolve the host. Today i have been having the same issues once again. At random points since around 10AM for up to a minute at a time i haven't been able to access various sites and when trying to play games such as WoW i have been kicked from the server due to my new dropping (Similar with voice coms packages such as mumble and TS etc)

 

So anyone have any clue if this is something i can fix my end or if BT will finally fix once and for all?

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33 REPLIES 33
stv888
Aspiring Expert
1,593 Views
Message 2 of 34

Re: BT suffering DNS problems once again?

Yes I can second that, some pages don't come up first time around, yesterday was fine but today Saturday again routing or dns problems

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HHGTTG
Expert
1,569 Views
Message 3 of 34

Re: BT suffering DNS problems once again?


@stv888 wrote:

Yes I can second that, some pages don't come up first time around, yesterday was fine but today Saturday again routing or dns problems


Yes things are somewhat laggy again today. Sometime sites are very reticent to load and sometimes OK. Very strange and annoying. 

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1,539 Views
Message 4 of 34

Re: BT suffering DNS problems once again?

Yup..I'm getting symptoms of DNS issues again today...PITA
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stv888
Aspiring Expert
1,432 Views
Message 5 of 34

Re: BT suffering DNS problems once again?

Tracing route to bbc.co.uk [212.58.244.20]
over a maximum of 30 hops:
  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2     5 ms     5 ms     5 ms  172.16.11.14
  3     *        *        *     Request timed out.
  4     5 ms     5 ms     5 ms  217.41.216.45
  5     6 ms     5 ms     6 ms  213.120.156.202
  6     6 ms     5 ms     5 ms  217.41.168.203
  7     6 ms     5 ms     5 ms  217.41.168.109
  8     6 ms     5 ms     5 ms  acc2-te0-1-0-5.l-far.21cn-ipp.bt.net [109.159.249.204]
  9     6 ms     6 ms     6 ms  core1-te0-15-0-17.faraday.ukcore.bt.net [109.159.249.159]
 10     6 ms     5 ms     6 ms  62.6.201.209
 11    26 ms    25 ms     8 ms  194.74.65.42
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14     7 ms     6 ms     6 ms  ae0.er01.telhc.bbc.co.uk [132.185.254.109]
 15     7 ms     6 ms     7 ms  132.185.255.149
 16     6 ms     6 ms     6 ms  fmt-vip71.telhc.bbc.co.uk [212.58.244.20]
Trace complete.
Any others having issues with some pages loading?

here's a trace to bbc.co.uk hop 11 seems to jump to 26ms don't know if this is where its iffy?

 

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HHGTTG
Expert
1,408 Views
Message 6 of 34

Re: BT suffering DNS problems once again?

Yep. I've been having problems on my Windows 7 PC using IE9. I put in addresses and it hangs but then loads if I press F5. Chrome gives similar results. 

However, in the same sessions thing can suddenly improve. 

All this started after 9am Saturday. 

I have no problems when surfing with my Nexus 7 tablet!

 

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stv888
Aspiring Expert
1,398 Views
Message 7 of 34

Re: BT suffering DNS problems once again?

All I know is Friday there was no problems, But Saturday it started just like last Saturday, I've tried switching to open dns but problem is still there so it's got to be routing again, it's like you said intermittent...

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Omad
Newbie
1,314 Views
Message 8 of 34

Re: BT suffering DNS problems once again?

I am also suffering the same problems and have been for days now, i have reset the router several times but to no avail.

I have tried two different comps and my phone and tablet and all are suffering the same.

Please can anybody help its driving me up the wall.
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shirts
Recognised Expert
1,302 Views
Message 9 of 34

Re: BT suffering DNS problems once again?

Have a look at http://downdetector.co.uk/problems/bt-british-telecom Smiley Sad

If you found this post helpful, then please click the star on the left, after all, I'm only trying to help........Smiley Wink
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Distinguished Sage
1,288 Views
Message 10 of 34

Re: BT suffering DNS problems once again?